Here is the following format for reporting a user, it will make it easier to deal with and save time:
Name of rule-breaker:
Rule he has broken:
Date & time:
Proof:
Witnesses:
In-game name:
Example:
Name of rule-breaker: Orange.
Rule he has broken: Spamming.
Date & time: 22 January & 12.22pm (GMT - London)
Proof: (Image or video of incident.)
Witnesses: Ethan, Visstick Pro, Yipyapzap.
In-game name: Frog